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Exam Oriented tips and Tricks for ITSM Subject
Dear CA Students,
At IPCC level the subject of ITSM is considered as a difficult subject by most of the students. During my interaction in various sections many students have asked me about
the tips and tricks to prepare for ITSM subject of IPCC. Let me admit that I have never prepared ITSM subject for exam but still an attempt has been made to suggest some general tips and
tricks to handle this paper. Indeed ITSM is a crucial paper and it is difficult for students to get
away with this paper without proper preparation and conceptual knowledge. I am sure this
brief write up would be of some help as November 2014 exams are approaching and it is high
time for us to start preparation for November 2014 exams and clear our doubts w.r.t. a subject.
the tips and tricks to prepare for ITSM subject of IPCC. Let me admit that I have never prepared ITSM subject for exam but still an attempt has been made to suggest some general tips and
tricks to handle this paper. Indeed ITSM is a crucial paper and it is difficult for students to get
away with this paper without proper preparation and conceptual knowledge. I am sure this
brief write up would be of some help as November 2014 exams are approaching and it is high
time for us to start preparation for November 2014 exams and clear our doubts w.r.t. a subject.
TIPS TO PREPARE ITSM PAPER:
ITSM is the last paper of IPCC second group. Please find below some general points which the
help of which you can make your ITSM preparation a success. Well this is my personal belief.
help of which you can make your ITSM preparation a success. Well this is my personal belief.
1. First of all understand that ITSM is not a very tuff subject and with proper guidance and
planning it can be handled easily. I know ITSM is not in the list of your favourite subject and
it is not possible to make it your favourite subject in a day. Here I must say once you start Working over this subject, this would become your favourite subject and you’ll be able to score great marks in ITSM. You know everything is possible in life. I will try my best to share some relevant ITSM tips.
planning it can be handled easily. I know ITSM is not in the list of your favourite subject and
it is not possible to make it your favourite subject in a day. Here I must say once you start Working over this subject, this would become your favourite subject and you’ll be able to score great marks in ITSM. You know everything is possible in life. I will try my best to share some relevant ITSM tips.
2. ICAI Study Material is must: As a general understanding ICAI study material is a must for
ITSM preparation. Many successful students have shared their opinion that ICAI study
material is best for exam preparation and for fetching good marks. Chapter in the study of
ITSM has been organized to provide a logical sequence to facilitate easy understanding. It is
a fact that language of the material is a bit technical and so is the subject. But regular study
you’ll be able to understand the language of Study material. For a quick grasp of the subject
during the examination days a summery has also been inserted in the end of each chapter.
ITSM preparation. Many successful students have shared their opinion that ICAI study
material is best for exam preparation and for fetching good marks. Chapter in the study of
ITSM has been organized to provide a logical sequence to facilitate easy understanding. It is
a fact that language of the material is a bit technical and so is the subject. But regular study
you’ll be able to understand the language of Study material. For a quick grasp of the subject
during the examination days a summery has also been inserted in the end of each chapter.
3. Reference Book for ITSM: It is important to use right reference book for ITSM or any other
subject from start in order to get good result. As per my simple opinion for ITSM you are
advised to use the book of Dinesh Madan or Paduka. These 2 are the most preferred book
for ITSM exam preparation. The book of Dinesh Madan provides an examination oriented
material with Review Questions to analyze the understanding of the topics. It is also
available in Hindi.
subject from start in order to get good result. As per my simple opinion for ITSM you are
advised to use the book of Dinesh Madan or Paduka. These 2 are the most preferred book
for ITSM exam preparation. The book of Dinesh Madan provides an examination oriented
material with Review Questions to analyze the understanding of the topics. It is also
available in Hindi.
4. Use secondary source of preparation provided by ICAI: It is highly recommended to use
secondary source of exam preparation provided by ICAI. These secondary sources of exam
preparation provided by ICAI include Revision Test papers, Practice Manual, Mock Test
Papers, Suggested Answers. Use of these secondary source of exam preparation is very
crucial to check and finalise your preparation. So take note of this point.
secondary source of exam preparation provided by ICAI. These secondary sources of exam
preparation provided by ICAI include Revision Test papers, Practice Manual, Mock Test
Papers, Suggested Answers. Use of these secondary source of exam preparation is very
crucial to check and finalise your preparation. So take note of this point.
Particularly in IT SM paper, you may find question worth 30-40 marks from practice manual paper and questions are usually repeated. So please take note of this fact.
5. Conceptual Understanding and regular Revision is must: In subject like ITSM Conceptual
study and understanding along with regular revision is must. Without Conceptual clarity it
would be tuff for you to recall the contents in ITSM subject. With Conceptual understanding
one can easily understand the practical questions and solve them easily.
study and understanding along with regular revision is must. Without Conceptual clarity it
would be tuff for you to recall the contents in ITSM subject. With Conceptual understanding
one can easily understand the practical questions and solve them easily.
6. I would also suggest you one strategy that a heavy topic should be followed by a small topic.
In other words after completing a heavy chapter, start a small and easy chapter. Just to give
you an example after completing the chapter of flowchart and Decision table don’t start







In other words after completing a heavy chapter, start a small and easy chapter. Just to give
you an example after completing the chapter of flowchart and Decision table don’t start








]another heavy chapter. Simply start easy chapters like Data Storage, Retrieval and DBMS. This will help you to retain concepts for a longer period and avoid mixing up of concepts.
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7. Revision Strategy: A good Revision strategy is also important in a subject like ITSM. In case
of poor revision, it would be difficult for you to recall ITSM concepts and formulas in exam
hall. If you fail to revise, your ITSM paper would be a complete disaster. So beware about
the same. Hence after completing all the chapters revise all of them one by one in the same
order in which you have made first reading.
of poor revision, it would be difficult for you to recall ITSM concepts and formulas in exam
hall. If you fail to revise, your ITSM paper would be a complete disaster. So beware about
the same. Hence after completing all the chapters revise all of them one by one in the same
order in which you have made first reading.
8. Prepare List of Imp topics: Prepare a list of frequently asked theory questions in previous
examinations and prepare them thoroughly. You may prepare short notes of ITSM in your
own language and revise them regularly. Also discuss important and crucial topics within
your friend circle to ensure better grip on the topic and chapter.
examinations and prepare them thoroughly. You may prepare short notes of ITSM in your
own language and revise them regularly. Also discuss important and crucial topics within
your friend circle to ensure better grip on the topic and chapter.
9. Some tips found on Internet: Please find below some tips to prepare IT and SM found on
internet. It was posted by someone on Facebook. I have no idea about the author but points
are quite relevant:
internet. It was posted by someone on Facebook. I have no idea about the author but points
are quite relevant:
Information Technology:
i. Start with easy chapters like Data Storage, Retrieval & DBMS and they have good
weight-age also. So do this first.
ii. Prepare flowchart and Decision table as marks covered are 8 to 10. For a good grip in
this part, do all illustrations from module and questions of Practice Manual. iii. After that prepare Internet and Other Technology. Many topics also easy under this
chapter and scoring also. So do it properly.
this part, do all illustrations from module and questions of Practice Manual. iii. After that prepare Internet and Other Technology. Many topics also easy under this
chapter and scoring also. So do it properly.
iv. Now do Software and Computer Network & Network Security chapter this chapters is a
bit heavy i.e. have lots of topic. So try to cover as much as you can.
bit heavy i.e. have lots of topic. So try to cover as much as you can.
v. Now just check the definitions asked in past exams from practice manual and RTPs, and
from module too.
from module too.
Strategic Management:
i. Start SM preparation from last chapter to first chapter.
ii. Do Practice Manual first as if once you do it around 60-70% course will be covered. From
Practice Manual its quite easy to read topics as they are given question format rather
than paragraphs as given in modules. And generally questions get repeated, so prepare those questions thoroughly and you will definitely score in subjects.
iii. Now start reading from Chapter 7. You can read from module as its language is easy. iv. Do all chapter end questions from module because true & false many times comes out
of it. So better to go through that. And there are sometime 4 marks filling the blanks, so
for it, just go through the quotation given before starting the chapter. Just go through
past papers, you will find those one liners in the form of filling the blanks.



Practice Manual its quite easy to read topics as they are given question format rather
than paragraphs as given in modules. And generally questions get repeated, so prepare those questions thoroughly and you will definitely score in subjects.
iii. Now start reading from Chapter 7. You can read from module as its language is easy. iv. Do all chapter end questions from module because true & false many times comes out
of it. So better to go through that. And there are sometime 4 marks filling the blanks, so
for it, just go through the quotation given before starting the chapter. Just go through
past papers, you will find those one liners in the form of filling the blanks.




10. Other notable points: Please take note of the below mentioned relevant point regarding
preparation of ITSM:
preparation of ITSM:
a. It is really important to classify less relevant portion of your study. I would suggest you
to refer Scanner to figure out the portion of ITSM subject which is least important from
exam point of view. This will help you to save time and energy.
to refer Scanner to figure out the portion of ITSM subject which is least important from
exam point of view. This will help you to save time and energy.
b. Lack of good presentation is one of the major drawbacks for most of the CA students. So
workout on your writing and presentation skills.
c. You are advised to practice such numerical questions which cover the technical points,
formulas and adjustments of entire chapters.
d. Try and make an effort to complete your paper 100%. In other words attempt full paper
of 100 marks to fetch some extra marks as marking is done on step basis.
of 100 marks to fetch some extra marks as marking is done on step basis.
e. Keep a query diary with you during study time and note your queries in this diary and
resolve them same day or next day. Do not keep your query unresolved. Don’t forget to
mention answer of your query in the query diary.
resolve them same day or next day. Do not keep your query unresolved. Don’t forget to
mention answer of your query in the query diary.
f. Prior understanding of Question paper pattern is very important. So before going to
exam refer last attempt question paper to understand exam pattern properly. Further
the presentation is very important in ITSM subject so you should avoid unnecessary
cuttings and corrections.
exam refer last attempt question paper to understand exam pattern properly. Further
the presentation is very important in ITSM subject so you should avoid unnecessary
cuttings and corrections.
g. Before answering any question you need to make a rough solution in your mind and
then go accordingly. No need to make hurry in papers like ITSM as one mistake may
spoil your entire efforts. In ITSM you won’t get amendments very frequently, so no need
to worry about amendments etc.
then go accordingly. No need to make hurry in papers like ITSM as one mistake may
spoil your entire efforts. In ITSM you won’t get amendments very frequently, so no need
to worry about amendments etc.
I sincerely believe that the suggestions mentioned above would be of some help in ITSM preparation. Remember ITSM is a different subject and with right approach you can fetch great marks in ITSM as it is a high scoring subject.
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